Tel: 250-212-3674  

Canada's Leader in Marketing and Business Practices for Private Health and Cosmetic Practices  

 

CLIENT RETENTION

On average, it costs $100 to acquire each new client. It can be more cost-effective to up-sell your existing clients. Learn to apply effective tactics to retain your current clients, while introducing them to new services to increase their value to your practice.

Your real source of profit is all the additional services and products you could be selling to your existing clients. Remember, 80% of your business comes from 20% of your clients. Know these clients and provide client incentives to keep them coming back. Build relationships with clients by sharing ideas they can use. Show these clients what additional treatments you offer that will address their concerns. Illustrate how combination therapies can produce even better results, and that they are not out of your client's reach.

Demo : how to introduce existing clients to new services and products

Estimate 3-4 hours for this block of instruction including questions.

 

 

To schedule your consultation for with Louise Lambert call us at 250-212-3674.